Option 1: in the app (fastest)
- Open WFit and sign in.
- Tap the Me tab.
- Under Account Settings, tap Delete Account.
- Type DELETE and confirm.
Your account and all its data are deleted straight away and you are signed out. You do not need to do anything else.
Option 2: without the app
If you removed the app or cannot sign in, email us from the address on your account and we will delete it for you.
Email a deletion requestTo support@wfitapp.xyz, subject "WFit account deletion request". Send it from the email address on the account, or include that address, so we can find it. We never ask for your password. We confirm by reply, normally within 2 working days, and complete it within 30 days at most.
What is deleted
| Data | What happens |
|---|---|
| Login: email, password, Sign in with Apple / Google link | Deleted. Signing in again creates a brand new, empty account |
| Profile: name, picture, weight, referral code | Deleted |
| Connected accounts: X (Twitter), Discord, linked collections | Disconnected and deleted |
| Activity, meal, water and weight logs, XP history, leaderboard entry | Deleted |
| Padel rating, friends and your part in matches | Deleted. Other players keep the match, with you shown as "Former player" |
| Workouts and heart rate imported from Apple Health / Health Connect | Deleted from our servers (nothing is ever written to your phone's Health app) |
| Notification tokens and settings | Deleted |
| AI coach chat history | Only ever on your phone; removed when you delete the app |
What we keep, and for how long
| Data | Kept |
|---|---|
| Step totals already counted in community figures | Kept with nothing that identifies you, so they can no longer be linked to you |
| A record that a deletion was requested (date and an internal ID number) | Kept to show we honoured the request; no email or name once the deletion is complete |
| Error reports | 14 days on our servers, copies in our support channel within 90 days |
| Server backups | Overwritten within 90 days |
Health data on your phone
WFit only ever reads from Apple Health and Health Connect and never writes to them, so deleting your account does not change anything in your phone's Health app. To stop WFit reading it, remove WFit's access in your phone's privacy settings.
More detail in our Privacy Policy.