Delete your WFit account

WFit, by Anchor Flow LLC for WalkersCNFT

You can delete your WFit account and the data held with it at any time. There are two ways to do it.

From inside the app

  1. Open WFit and go to the Profile tab.
  2. Tap Account.
  3. Tap Delete Account and confirm.

This happens immediately and signs you out. It cannot be undone.

By request, without the app

If you have already removed the app, or cannot sign in, email us and we will do it for you.

support@walkerscnft.com

Subject: WFit account deletion request. Include the email address on the account so we can find it. We confirm by reply, normally within two working days, and never ask for your password.

What is deleted

DataWhat happens
Sport and activity sessions, meals, water, padel matchesDeleted permanently
Your XP history and leaderboard entryDeleted permanently
Your profile name, email and pictureDeleted permanently
Body weight, if you set oneDeleted permanently
Diagnostic logsDeleted permanently

Your Walkers account

WFit sits on top of Walkers, which is a separate service run by WalkersCNFT. Your step history, level and points are held there rather than by us, so we cannot delete them on your behalf from inside the app. Email us at the address above and we will pass the request on to them for you, in the same message.

Health data

WFit only ever reads from Apple Health and Health Connect, and never writes to them. Deleting your account does not remove anything from Health, because nothing of ours is there. You can withdraw WFit's access at any time in your phone's own privacy settings.

How long it takes

Deletion from inside the app is immediate. A request by email is normally completed within seven days.